Support & Help Center

Last Updated: 2026-06-17

We are here to help you get the most out of PlateRover. For bugs, billing issues, account deletion requests, or privacy questions, contact [email protected].

Meal and food scan results

Scan results are estimates because AI cannot know exact ingredients, hidden oils, preparation methods, or serving sizes. Review identified foods, calorie estimates, and macro values before saving a result to your log.

Barcode lookup

Make sure the barcode is in focus and well lit. Product records can be missing, incomplete, or different from the current package, so compare the result with the label and serving information.

Subscriptions

Subscriptions are managed through your Google Play Store account settings under Subscriptions.

Account deletion

Visit the account deletion page for instructions, or email [email protected] with the subject “Delete my PlateRover account.”